Problems signing in / wrong password or user name

• You can sign in either on your team’s front page (teamname.playerlineup.com), where only the credentials linked to that specific team work, or sign in to all your teams at https://playerlineup.com/users/sessions.
• On the team page you can also use your own name if you don’t remember which email address was set for your account. On the service's common sign-in page and in the mobile app, use your email address.
• Signing in with Google: Can I sign in with my Google account?
• If signing in fails, the service will say either “wrong password” or “wrong name or email address”, so you’ll know whether the password or the user name/email was incorrect.
• If the password was wrong, you can request a new one, see What should I do if I forgot my password?
• If the name or email was wrong, double-check the spelling. Then make sure you are on the correct team page. If both are correct, that account may have been removed from that team.
• In most cases, the easiest solution is to ask your team’s manager for help. Managers can edit accounts that are used only in their team: they can change the password or verify that the email address is correct.
• You can change your password from the menu under your name in My Profile > Personal details. Click the link there and remember to save at the bottom of the page.

Did this not help? Ask our AI or support team →