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What can I do when a member doesn’t receive my team invitation?

Check the Player list to see if the member’s email is marked with an exclamation mark icon. You’ll get more details and instructions about email delivery by hovering over the icon, or by tapping the icon on a mobile device.

Did this not help? Ask our AI or support team →

More on Team Communication

  • How do I send text messages to team members?
  • How do I verify my phone number?
  • How do I verify my email address?
  • Why is my email address red?
  • What can I do if an email doesn’t arrive?
  • How can I send only urgent messages to team members?
  • What file formats are supported in Photos and docs?
  • How do I decide what the Weekly Mail contains?
  • At what time is the Weekly Mail sent?
  • Who can delete files from Photos and docs, and how?
  • How do I embed a link in a message?
  • What do extra text messages cost?
  • I no longer want emails / I want to leave the team

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